Help Desk
For students, we offer the following:
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- Wi-Fi access and diagnosing connection issues.
- PC, Mac, Android, and iPhone troubleshooting – We aren’t allowed to work on your personal devices, but we can help solve basic issues or point you in the right direction.
- Login support for myEGSC, Banner, email, Office 365, online courses.
Find the IT Help Desk in Swainsboro in the George L. Smith II Building.
PCs in the labs are set to delete all user saved files after it reboots so we encourage you to use a personal USB drive or OneDrive to store your files. See the Rules for Computer Labs for details.
Each lab has:
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- Internet
- Printers
- Microsoft Office
- Other academic software applications (depending on the lab)
Locations:
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- Swainsboro
- Academic Building
- Luck F. Gambrell Building
- P.E. Building
- Jean Morgan Student Services Building (Cyber Café)
- Statesboro
- Nessmith-Lane Building - Room H1761
- Georgia Southern University Campus
- Augusta
- EGSC Academic Center for Excellence (ACE) - Galloway Hall 2nd Floor
- Swainsboro
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- Back it up - Protect your valuable schoolwork, photos, and other digital information by making copies and storing it in a safe location.
- Protect Your Online Information and Identity.
- Keep your software and operating systems updated.